Certificate in Critical Thinking & Problem Solving

Duration: 3 Months


1. CURRICULUM FRAMEWORK (Aligned with Lithuania/EU Standards)

The program integrates:

• Tourism & Hospitality Operations

• Business Management & Entrepreneurship

• EU & Lithuanian Legal Compliance

• Customer Service Excellence

• Sustainable Tourism (EU Green Policies)

• Digital & Smart Tourism Systems


2. KEY FEATURES

• International (EU-aligned) curriculum

• Industry-focused training

• Legal compliance with Lithuanian framework

• Practical + theoretical balance

• Step-by-step certification pathway


3. SUMMARY

• Total Modules: 96

• Fully aligned with Lithuanian & EU standards

• Progressive learning from basic → advanced → strategic level

• Each module = 1 week

• 5 days per week × 2 hours per day

• Only daily teaching topics (Day 1–Day 5)

• Fully aligned with Lithuanian/EU tourism context and Lithuanian Company Law


4. PROGRAM OBJECTIVES

The primary objectives of this program are to:

1. Develop Critical Thinking Skills

Enable participants to think analytically, evaluate arguments, and make evidence-based judgments.

2. Enhance Problem-Solving Abilities

Equip learners with structured approaches to identify, analyze, and solve complex real-world problems.

3. Strengthen Logical Decision-Making

Improve the ability to assess alternatives and make rational, informed decisions.

4. Foster Creative and Innovative Thinking

Encourage participants to generate new ideas and explore unconventional solutions.

5. Improve Data Analysis and Evaluation Skills

Develop the ability to gather, interpret, and critically evaluate information from multiple sources.

6. Build Effective Communication and Argumentation Skills

Enable learners to clearly articulate ideas and support them with logical reasoning.

7. Promote Practical Application of Skills

Ensure participants can apply critical thinking and problem-solving skills in academic, professional, and everyday contexts.

8. Encourage Ethical and Responsible Thinking

Instill a sense of ethical consideration and social responsibility in decision-making processes.


5. PROGRAM OUTCOMES

Upon successful completion of this program, learners will be able to:

1. Understand the Fundamentals of Critical Thinking

Demonstrate a clear understanding of basic concepts, principles, and importance of critical thinking.

2. Identify Problems Effectively

Recognize and define problems accurately in everyday and academic contexts.

3. Apply Basic Problem-Solving Techniques

Use simple structured approaches to analyze problems and generate possible solutions.

4. Use Basic Logical Reasoning

Apply foundational logic to evaluate simple arguments and draw reasonable conclusions.

5. Recognize Assumptions and Biases

Identify common assumptions and basic cognitive biases in thinking and decision-making.

6. Analyze Simple Arguments

Break down arguments into premises and conclusions and assess their clarity and relevance.

7. Make Basic Decisions Systematically

Follow simple decision-making steps to choose between alternatives.

8. Apply Creative Thinking Techniques

Use basic brainstorming and idea-generation methods to approach problems creatively.

9. Distinguish Between Facts and Opinions

Differentiate factual information from opinions or unsupported claims.

10. Communicate Ideas Clearly

Express thoughts and simple arguments in a structured and understandable manner.

11. Apply Learning in Real-Life Situations

Use critical thinking and problem-solving skills in daily life scenarios.

12. Develop a Foundation for Advanced Learning

Build the necessary base to progress into higher levels of critical thinking and problem-solving programs.


6. BRIEF CONTENT
Module Topic Brief Description (Day-wise Lesson Plan)
01 Introduction to Critical Thinking • Meaning and importance of critical thinking
• Characteristics of a critical thinker
• Difference between critical thinking and ordinary thinking
• Role of critical thinking in daily life and professional settings
• Case examples of critical thinking in real-life situations
02 Types of Thinking (Analytical, Creative, Reflective) • Analytical thinking
• Creative thinking
• Reflective thinking
• Logical thinking
• Comparative analysis of different types of thinking
03 Barriers to Critical Thinking • Psychological barriers to thinking
• Emotional influences on decision making
• Social and cultural barriers
• Introduction to cognitive biases
• Strategies to overcome thinking barriers
04 Basics of Logic & Reasoning • Introduction to logic and reasoning
• Statements, propositions, and truth values
• Structure of arguments and conclusions
• Valid vs invalid reasoning
• Practice exercises on logical reasoning
05 Argument Structure & Analysis • Components of an argument
• Identifying premises and conclusions
• Evaluating strength of arguments
• Techniques for argument analysis
• Practical argument evaluation exercises
06 Identifying Assumptions & Biases • Understanding assumptions in thinking
• Identifying hidden assumptions
• Introduction to cognitive biases
• Common types of biases
• Bias identification in real-life scenarios
07 Introduction to Problem Solving Models • Concept and importance of problem solving
• Types of problems (simple vs complex)
• Steps in problem solving
• Linear and non-linear approaches
• Real-life problem solving examples
08 Problem Identification Techniques • Defining problems clearly
• Writing effective problem statements
• Tools and techniques for problem identification
• Differentiating symptoms and root causes
• Practice on real-world problem identification
09 Root Cause Analysis (Basic) • Introduction to root cause analysis
• 5 Whys technique
• Fishbone (Ishikawa) diagram basics
• Identifying root causes vs symptoms
• Case-based root cause analysis practice
10 Decision-Making Fundamentals • Introduction to decision making
• Types of decision making
• Steps in decision-making process
• Factors influencing decisions
• Practical decision-making exercises
11 Creative Thinking Techniques • Introduction to creative thinking
• Brainstorming methods
• Mind mapping techniques
• Lateral thinking approaches
• Creative problem-solving exercises
12 Review + Case Study + Exam Preparation • Review of Modules 1–3
• Review of Modules 4–6
• Review of Modules 7–9
• Review of Modules 10–11
• Full course revision and integrated case study discussion
IESD - Institute of Education and Skills Development

Certificate in Critical Thinking & Problem Solving

Duration: 3 Months


1. CURRICULUM FRAMEWORK (Aligned with Lithuania/EU Standards)

The program integrates:

• Tourism & Hospitality Operations

• Business Management & Entrepreneurship

• EU & Lithuanian Legal Compliance

• Customer Service Excellence

• Sustainable Tourism (EU Green Policies)

• Digital & Smart Tourism Systems


2. KEY FEATURES

• International (EU-aligned) curriculum

• Industry-focused training

• Legal compliance with Lithuanian framework

• Practical + theoretical balance

• Step-by-step certification pathway


3. SUMMARY

• Total Modules: 96

• Fully aligned with Lithuanian & EU standards

• Progressive learning from basic → advanced → strategic level

• Each module = 1 week

• 5 days per week × 2 hours per day

• Only daily teaching topics (Day 1–Day 5)

• Fully aligned with Lithuanian/EU tourism context and Lithuanian Company Law


4. PROGRAM OBJECTIVES

The primary objectives of this program are to:

1. Develop Critical Thinking Skills

Enable participants to think analytically, evaluate arguments, and make evidence-based judgments.

2. Enhance Problem-Solving Abilities

Equip learners with structured approaches to identify, analyze, and solve complex real-world problems.

3. Strengthen Logical Decision-Making

Improve the ability to assess alternatives and make rational, informed decisions.

4. Foster Creative and Innovative Thinking

Encourage participants to generate new ideas and explore unconventional solutions.

5. Improve Data Analysis and Evaluation Skills

Develop the ability to gather, interpret, and critically evaluate information from multiple sources.

6. Build Effective Communication and Argumentation Skills

Enable learners to clearly articulate ideas and support them with logical reasoning.

7. Promote Practical Application of Skills

Ensure participants can apply critical thinking and problem-solving skills in academic, professional, and everyday contexts.

8. Encourage Ethical and Responsible Thinking

Instill a sense of ethical consideration and social responsibility in decision-making processes.


5. PROGRAM OUTCOMES

Upon successful completion of this program, learners will be able to:

1. Understand the Fundamentals of Critical Thinking

Demonstrate a clear understanding of basic concepts, principles, and importance of critical thinking.

2. Identify Problems Effectively

Recognize and define problems accurately in everyday and academic contexts.

3. Apply Basic Problem-Solving Techniques

Use simple structured approaches to analyze problems and generate possible solutions.

4. Use Basic Logical Reasoning

Apply foundational logic to evaluate simple arguments and draw reasonable conclusions.

5. Recognize Assumptions and Biases

Identify common assumptions and basic cognitive biases in thinking and decision-making.

6. Analyze Simple Arguments

Break down arguments into premises and conclusions and assess their clarity and relevance.

7. Make Basic Decisions Systematically

Follow simple decision-making steps to choose between alternatives.

8. Apply Creative Thinking Techniques

Use basic brainstorming and idea-generation methods to approach problems creatively.

9. Distinguish Between Facts and Opinions

Differentiate factual information from opinions or unsupported claims.

10. Communicate Ideas Clearly

Express thoughts and simple arguments in a structured and understandable manner.

11. Apply Learning in Real-Life Situations

Use critical thinking and problem-solving skills in daily life scenarios.

12. Develop a Foundation for Advanced Learning

Build the necessary base to progress into higher levels of critical thinking and problem-solving programs.


6. BRIEF CONTENT
Module Topic Brief Description (Day-wise Lesson Plan)
01 Introduction to Critical Thinking • Meaning and importance of critical thinking
• Characteristics of a critical thinker
• Difference between critical thinking and ordinary thinking
• Role of critical thinking in daily life and professional settings
• Case examples of critical thinking in real-life situations
02 Types of Thinking (Analytical, Creative, Reflective) • Analytical thinking
• Creative thinking
• Reflective thinking
• Logical thinking
• Comparative analysis of different types of thinking
03 Barriers to Critical Thinking • Psychological barriers to thinking
• Emotional influences on decision making
• Social and cultural barriers
• Introduction to cognitive biases
• Strategies to overcome thinking barriers
04 Basics of Logic & Reasoning • Introduction to logic and reasoning
• Statements, propositions, and truth values
• Structure of arguments and conclusions
• Valid vs invalid reasoning
• Practice exercises on logical reasoning
05 Argument Structure & Analysis • Components of an argument
• Identifying premises and conclusions
• Evaluating strength of arguments
• Techniques for argument analysis
• Practical argument evaluation exercises
06 Identifying Assumptions & Biases • Understanding assumptions in thinking
• Identifying hidden assumptions
• Introduction to cognitive biases
• Common types of biases
• Bias identification in real-life scenarios
07 Introduction to Problem Solving Models • Concept and importance of problem solving
• Types of problems (simple vs complex)
• Steps in problem solving
• Linear and non-linear approaches
• Real-life problem solving examples
08 Problem Identification Techniques • Defining problems clearly
• Writing effective problem statements
• Tools and techniques for problem identification
• Differentiating symptoms and root causes
• Practice on real-world problem identification
09 Root Cause Analysis (Basic) • Introduction to root cause analysis
• 5 Whys technique
• Fishbone (Ishikawa) diagram basics
• Identifying root causes vs symptoms
• Case-based root cause analysis practice
10 Decision-Making Fundamentals • Introduction to decision making
• Types of decision making
• Steps in decision-making process
• Factors influencing decisions
• Practical decision-making exercises
11 Creative Thinking Techniques • Introduction to creative thinking
• Brainstorming methods
• Mind mapping techniques
• Lateral thinking approaches
• Creative problem-solving exercises
12 Review + Case Study + Exam Preparation • Review of Modules 1–3
• Review of Modules 4–6
• Review of Modules 7–9
• Review of Modules 10–11
• Full course revision and integrated case study discussion