Diploma in Critical Thinking & Problem Solving

Duration: 12 Months (1 year)


1. CURRICULUM FRAMEWORK (Aligned with Lithuania/EU Standards)

The program integrates:

• Tourism & Hospitality Operations

• Business Management & Entrepreneurship

• EU & Lithuanian Legal Compliance

• Customer Service Excellence

• Sustainable Tourism (EU Green Policies)

• Digital & Smart Tourism Systems


2. KEY FEATURES

• International (EU-aligned) curriculum

• Industry-focused training

• Legal compliance with Lithuanian framework

• Practical + theoretical balance

• Step-by-step certification pathway


3. SUMMARY

• Total Modules: 24

• Fully aligned with Lithuanian & EU standards

• Progressive learning from basic → advanced → strategic level

• Each module = 1 week

• 5 days per week × 2 hours per day

• Only daily teaching topics (Day 1–Day 5)

• Fully aligned with Lithuanian/EU tourism context and Lithuanian Company Law


4. PROGRAM OBJECTIVES

The objectives of this program are to:

1. Develop Advanced Critical Thinking Competencies

Enable learners to analyze complex issues, evaluate multiple perspectives, and apply higher-order thinking skills in academic and professional contexts.

2. Strengthen Strategic Problem-Solving Abilities

Equip participants with advanced frameworks and tools to solve multi-dimensional and real-world problems effectively.

3. Enhance Data-Driven Decision-Making Skills

Develop the ability to interpret data, assess evidence, and make informed decisions using analytical and quantitative approaches.

4. Master Logical Reasoning and Argumentation

Build expertise in constructing, analyzing, and evaluating sophisticated arguments and identifying logical inconsistencies.

5. Promote Systems and Strategic Thinking

Foster the ability to understand complex systems, interdependencies, and long-term implications of decisions.

6. Integrate Creativity with Analytical Thinking

Encourage the application of innovative and design thinking approaches alongside structured analytical methods.

7. Develop Research and Inquiry Skills

Enable learners to conduct structured research, formulate hypotheses, and analyze findings critically.

8. Enhance Leadership and Decision-Making Capacity

Prepare learners to take leadership roles by applying critical thinking in organizational and team-based environments.

9. Improve Communication and Persuasion Skills

Strengthen the ability to present ideas, arguments, and solutions clearly, logically, and persuasively.

10. Promote Ethical and Responsible Decision-Making

Instill a strong sense of ethics, integrity, and accountability in analyzing and solving problems.

11. Apply Critical Thinking in Professional Contexts

Enable learners to use critical thinking and problem-solving skills in business, education, policy, and other professional domains.

12. Prepare for Advanced Learning and Professional Practice

Provide a strong foundation for advanced studies, research, or professional roles requiring high-level analytical thinking.


5. PROGRAM OUTCOMES

Upon successful completion of this program, learners will be able to:

1. Apply Advanced Critical Thinking Skills

Analyze complex issues, evaluate multiple perspectives, and synthesize information to form well-reasoned conclusions.

2. Solve Complex and Multi-Dimensional Problems

Use advanced frameworks and structured methodologies to address real-world and professional challenges.

3. Make Data-Driven and Strategic Decisions

Interpret quantitative and qualitative data to support informed, rational, and strategic decision-making.

4. Construct and Evaluate Sophisticated Arguments

Develop well-structured arguments supported by evidence and critically assess opposing viewpoints.

5. Apply Systems and Strategic Thinking

Understand complex systems, interdependencies, and long-term implications in decision-making processes.

6. Integrate Creativity with Analytical Thinking

Combine innovative thinking with logical analysis to design effective and practical solutions.

7. Conduct Structured Research and Analysis

Design basic research, formulate hypotheses, collect data, and analyze findings systematically.

8. Demonstrate Leadership in Decision-Making Contexts

Lead teams and contribute to organizational decision-making using critical thinking principles.

9. Communicate Ideas Persuasively and Professionally

Present arguments, analyses, and solutions clearly, logically, and convincingly in both written and oral formats.

10. Address Ethical and Professional Challenges Effectively

Apply ethical frameworks and professional standards when solving problems and making decisions.

11. Analyze Real-World and Industry-Specific Problems

Apply learned skills to business, social, and organizational case studies.

12. Manage Uncertainty and Risk in Decision Making

Evaluate risks, anticipate outcomes, and make balanced decisions under uncertainty.

13. Develop and Present Practical Solutions

Design, implement, and communicate feasible solutions to complex problems.

14. Complete Applied Projects and Case Studies

Successfully undertake projects and case analyses demonstrating integrated knowledge and skills.

15. Prepare for Advanced Professional and Academic Pathways

Gain the competencies required for advanced diploma programs, research roles, or analytical professions.


6. BRIEF CONTENT
Module Topic Brief Description (Day-wise Lesson Plan)
01 Introduction to Critical Thinking • Meaning and importance of critical thinking
• Characteristics of a critical thinker
• Difference between critical thinking and ordinary thinking
• Role of critical thinking in daily life and professional settings
• Case examples of critical thinking in real-life situations
02 Types of Thinking (Analytical, Creative, Reflective) • Analytical thinking
• Creative thinking
• Reflective thinking
• Logical thinking
• Comparative analysis of different types of thinking
03 Barriers to Critical Thinking • Psychological barriers to thinking
• Emotional influences on decision making
• Social and cultural barriers
• Introduction to cognitive biases
• Strategies to overcome thinking barriers
04 Basics of Logic & Reasoning • Introduction to logic and reasoning
• Statements, propositions, and truth values
• Structure of arguments and conclusions
• Valid vs invalid reasoning
• Practice exercises on logical reasoning
05 Argument Structure & Analysis • Components of an argument
• Identifying premises and conclusions
• Evaluating strength of arguments
• Techniques for argument analysis
• Practical argument evaluation exercises
06 Identifying Assumptions & Biases • Understanding assumptions in thinking
• Identifying hidden assumptions
• Introduction to cognitive biases
• Common types of biases
• Bias identification in real-life scenarios
07 Introduction to Problem Solving Models • Concept and importance of problem solving
• Types of problems (simple vs complex)
• Steps in problem solving
• Linear and non-linear approaches
• Real-life problem solving examples
08 Problem Identification Techniques • Defining problems clearly
• Writing effective problem statements
• Tools and techniques for problem identification
• Differentiating symptoms and root causes
• Practice on real-world problem identification
09 Root Cause Analysis (Basic) • Introduction to root cause analysis
• 5 Whys technique
• Fishbone (Ishikawa) diagram basics
• Identifying root causes vs symptoms
• Case-based root cause analysis practice
10 Decision-Making Fundamentals • Introduction to decision making
• Types of decision making
• Steps in decision-making process
• Factors influencing decisions
• Practical decision-making exercises
11 Creative Thinking Techniques • Introduction to creative thinking
• Brainstorming methods
• Mind mapping techniques
• Lateral thinking approaches
• Creative problem-solving exercises
12 Review + Case Study + Exam Preparation • Review of Modules 1–3
• Review of Modules 4–6
• Review of Modules 7–9
• Review of Modules 10–11
• Full course revision and integrated case study discussion
13 Advanced Logical Reasoning • Advanced concepts in logical reasoning
• Structure of complex arguments
• Identifying logical patterns
• Logical consistency and coherence
• Practice on advanced reasoning problems
14 Deductive vs Inductive Reasoning • Introduction to deductive reasoning
• Introduction to inductive reasoning
• Differences between deductive and inductive reasoning
• Strengths and limitations of both approaches
• Practical exercises on both reasoning types
15 Fallacies in Reasoning • Introduction to logical fallacies
• Common formal fallacies
• Common informal fallacies
• Identifying fallacies in arguments
• Practice with real-life examples of fallacies
16 Evidence-Based Thinking • Concept of evidence-based thinking
• Types of evidence
• Evaluating credibility of sources
• Distinguishing facts from opinions
• Applying evidence in decision making
17 Data Interpretation Basics • Introduction to data interpretation
• Types of data (qualitative vs quantitative)
• Reading charts, graphs, and tables
• Identifying patterns and trends
• Practice with data interpretation exercises
18 Problem Framing Techniques • Understanding problem framing
• Importance of framing in problem solving
• Techniques for reframing problems
• Narrow vs broad problem framing
• Practice on reframing real-world problems
19 Systems Thinking Introduction • Introduction to systems thinking
• Components of a system
• Interconnections and relationships
• Feedback loops (basic)
• Applying systems thinking to simple problems
20 Decision-Making Models • Overview of decision-making models
• Rational decision-making model
• Intuitive decision-making model
• Bounded rationality concept
• Application of decision models in real scenarios
21 Risk Analysis Basics • Concept risk and uncertainty
• Types of risks
• Risk identification techniques
• Basic risk assessment methods
• Practical risk analysis exercises
22 Brainstorming & Ideation Methods • Principles of brainstorming
• Structured brainstorming techniques
• Individual vs group ideation
• SCAMPER and other ideation tools
• Practice sessions on idea generation
23 Group Problem Solving • Dynamics of group decision making
• Roles in group problem solving
• Communication in teams
• Conflict management in groups
• Group-based problem-solving exercises
24 Assessment • Review of Modules 13–15
• Review of Modules 16–18
• Review of Modules 19–21
• Review of Modules 22–23
• Integrated case study and full revision
25 Advanced Problem Solving Frameworks Overview of advanced problem-solving frameworks
Analytical vs intuitive problem-solving approaches
Structured problem-solving models (e.g., PDCA, DMAIC)
Selecting appropriate frameworks for different problems
Case-based application of frameworks
26 Systems Thinking (Advanced) Advanced concepts of systems thinking
System dynamics and complexity
Feedback loops (reinforcing and balancing)
Identifying leverage points in systems
Case applications of systems thinking
27 Complex Problem Analysis Understanding complex vs complicated problems
Breaking down complex problems
Multi-variable analysis techniques
Interdependency mapping
Real-world complex problem analysis
28 Strategic Thinking Basics Introduction to strategic thinking
Long-term vs short-term thinking
SWOT analysis fundamentals
Strategic decision-making processes
Strategic thinking exercises
29 Business Problem Solving Types of business problems
Problem-solving in organizational contexts
Cost-benefit analysis
Decision-making in business environments
Business case exercises
30 Case Study Analysis Introduction to case study method
Techniques for analyzing case studies
Identifying key issues in cases
Developing solutions from cases
Practice with real-world case studies
31 Quantitative Reasoning Introduction to quantitative reasoning
Basic numerical analysis techniques
Interpreting quantitative data
Logical reasoning with numbers
Practice exercises on quantitative problems
32 Data-Driven Decision Making Role of data in decision making
Data collection methods
Data analysis for decisions
Interpreting results and insights
Case-based data-driven decisions
33 Ethical Decision Making Principles of ethical decision making
Ethical frameworks and models
Identifying ethical dilemmas
Balancing ethics and outcomes
Case studies on ethical decisions
34 Behavioral Psychology in Thinking Introduction to behavioral psychology
How behavior influences decisions
Heuristics in thinking
Biases from psychological perspectives
Applications in real-life decision making
35 Cognitive Biases (Advanced) Advanced study of cognitive biases
Impact of biases on decision making
Bias mitigation techniques
Bias in organizations and society
Practical bias identification exercises
36 Research Methods Introduction to research methodology
Qualitative vs quantitative research
Research design basics
Data collection techniques
Ethical considerations in research
37 Hypothesis Testing Concept hypothesis and variables
Formulating hypotheses
Basics of hypothesis testing
Interpreting test results
Practice exercises
38 Scenario Planning Introduction to scenario planning
Identifying future uncertainties
Building alternative scenarios
Evaluating potential outcomes
Scenario-based decision exercises
39 Innovation & Design Thinking Introduction to design thinking
Stages of design thinking process
Empathy and user-centered design
Prototyping and testing ideas
Innovation exercises
40 Conflict Resolution Techniques Types of conflicts
Causes of conflict
Conflict resolution strategies
Negotiation basics
Role-play and practical exercises
41 Negotiation & Decision Strategy Principles of negotiation
Negotiation styles and tactics
Decision-making during negotiation
Win-win strategies
Practical negotiation exercises
42 Leadership & Decision Making Role of leadership in decision making
Leadership styles
Decision-making under pressure
Group leadership challenges
Leadership case studies
43 Critical Writing & Argumentation Structure of critical writing
Developing arguments in writing
Supporting arguments with evidence
Evaluating written arguments
Writing practice exercises
44 Presentation & Persuasion Skills Principles of effective presentation
Structuring persuasive arguments
Verbal and non-verbal communication
Audience analysis
Presentation practice
45 Real-world Problem Lab Identifying real-world problems
Applying learned frameworks
Group-based problem solving
Solution development
Presentation of solutions
46 Industry Case Analysis Industry-specific problem identification
Analyzing business and social cases
Applying analytical tools
Developing practical solutions
Case presentation and feedback
47 Capstone Project (Part 1) Project topic selection
Problem definition and scope
Literature review basics
Research planning
Initial project development
48 Final Diploma Assessment Review of Modules 25–30
Review of Modules 31–36
Review of Modules 37–42
Review of Modules 43–47
Final assessment and project submission
IESD - Institute of Education and Skills Development

Diploma in Critical Thinking & Problem Solving

Duration: 12 Months (1 year)


1. CURRICULUM FRAMEWORK (Aligned with Lithuania/EU Standards)

The program integrates:

• Tourism & Hospitality Operations

• Business Management & Entrepreneurship

• EU & Lithuanian Legal Compliance

• Customer Service Excellence

• Sustainable Tourism (EU Green Policies)

• Digital & Smart Tourism Systems


2. KEY FEATURES

• International (EU-aligned) curriculum

• Industry-focused training

• Legal compliance with Lithuanian framework

• Practical + theoretical balance

• Step-by-step certification pathway


3. SUMMARY

• Total Modules: 24

• Fully aligned with Lithuanian & EU standards

• Progressive learning from basic → advanced → strategic level

• Each module = 1 week

• 5 days per week × 2 hours per day

• Only daily teaching topics (Day 1–Day 5)

• Fully aligned with Lithuanian/EU tourism context and Lithuanian Company Law


4. PROGRAM OBJECTIVES

The objectives of this program are to:

1. Develop Advanced Critical Thinking Competencies

Enable learners to analyze complex issues, evaluate multiple perspectives, and apply higher-order thinking skills in academic and professional contexts.

2. Strengthen Strategic Problem-Solving Abilities

Equip participants with advanced frameworks and tools to solve multi-dimensional and real-world problems effectively.

3. Enhance Data-Driven Decision-Making Skills

Develop the ability to interpret data, assess evidence, and make informed decisions using analytical and quantitative approaches.

4. Master Logical Reasoning and Argumentation

Build expertise in constructing, analyzing, and evaluating sophisticated arguments and identifying logical inconsistencies.

5. Promote Systems and Strategic Thinking

Foster the ability to understand complex systems, interdependencies, and long-term implications of decisions.

6. Integrate Creativity with Analytical Thinking

Encourage the application of innovative and design thinking approaches alongside structured analytical methods.

7. Develop Research and Inquiry Skills

Enable learners to conduct structured research, formulate hypotheses, and analyze findings critically.

8. Enhance Leadership and Decision-Making Capacity

Prepare learners to take leadership roles by applying critical thinking in organizational and team-based environments.

9. Improve Communication and Persuasion Skills

Strengthen the ability to present ideas, arguments, and solutions clearly, logically, and persuasively.

10. Promote Ethical and Responsible Decision-Making

Instill a strong sense of ethics, integrity, and accountability in analyzing and solving problems.

11. Apply Critical Thinking in Professional Contexts

Enable learners to use critical thinking and problem-solving skills in business, education, policy, and other professional domains.

12. Prepare for Advanced Learning and Professional Practice

Provide a strong foundation for advanced studies, research, or professional roles requiring high-level analytical thinking.


5. PROGRAM OUTCOMES

Upon successful completion of this program, learners will be able to:

1. Apply Advanced Critical Thinking Skills

Analyze complex issues, evaluate multiple perspectives, and synthesize information to form well-reasoned conclusions.

2. Solve Complex and Multi-Dimensional Problems

Use advanced frameworks and structured methodologies to address real-world and professional challenges.

3. Make Data-Driven and Strategic Decisions

Interpret quantitative and qualitative data to support informed, rational, and strategic decision-making.

4. Construct and Evaluate Sophisticated Arguments

Develop well-structured arguments supported by evidence and critically assess opposing viewpoints.

5. Apply Systems and Strategic Thinking

Understand complex systems, interdependencies, and long-term implications in decision-making processes.

6. Integrate Creativity with Analytical Thinking

Combine innovative thinking with logical analysis to design effective and practical solutions.

7. Conduct Structured Research and Analysis

Design basic research, formulate hypotheses, collect data, and analyze findings systematically.

8. Demonstrate Leadership in Decision-Making Contexts

Lead teams and contribute to organizational decision-making using critical thinking principles.

9. Communicate Ideas Persuasively and Professionally

Present arguments, analyses, and solutions clearly, logically, and convincingly in both written and oral formats.

10. Address Ethical and Professional Challenges Effectively

Apply ethical frameworks and professional standards when solving problems and making decisions.

11. Analyze Real-World and Industry-Specific Problems

Apply learned skills to business, social, and organizational case studies.

12. Manage Uncertainty and Risk in Decision Making

Evaluate risks, anticipate outcomes, and make balanced decisions under uncertainty.

13. Develop and Present Practical Solutions

Design, implement, and communicate feasible solutions to complex problems.

14. Complete Applied Projects and Case Studies

Successfully undertake projects and case analyses demonstrating integrated knowledge and skills.

15. Prepare for Advanced Professional and Academic Pathways

Gain the competencies required for advanced diploma programs, research roles, or analytical professions.


6. BRIEF CONTENT
Module Topic Brief Description (Day-wise Lesson Plan)
01 Introduction to Critical Thinking • Meaning and importance of critical thinking
• Characteristics of a critical thinker
• Difference between critical thinking and ordinary thinking
• Role of critical thinking in daily life and professional settings
• Case examples of critical thinking in real-life situations
02 Types of Thinking (Analytical, Creative, Reflective) • Analytical thinking
• Creative thinking
• Reflective thinking
• Logical thinking
• Comparative analysis of different types of thinking
03 Barriers to Critical Thinking • Psychological barriers to thinking
• Emotional influences on decision making
• Social and cultural barriers
• Introduction to cognitive biases
• Strategies to overcome thinking barriers
04 Basics of Logic & Reasoning • Introduction to logic and reasoning
• Statements, propositions, and truth values
• Structure of arguments and conclusions
• Valid vs invalid reasoning
• Practice exercises on logical reasoning
05 Argument Structure & Analysis • Components of an argument
• Identifying premises and conclusions
• Evaluating strength of arguments
• Techniques for argument analysis
• Practical argument evaluation exercises
06 Identifying Assumptions & Biases • Understanding assumptions in thinking
• Identifying hidden assumptions
• Introduction to cognitive biases
• Common types of biases
• Bias identification in real-life scenarios
07 Introduction to Problem Solving Models • Concept and importance of problem solving
• Types of problems (simple vs complex)
• Steps in problem solving
• Linear and non-linear approaches
• Real-life problem solving examples
08 Problem Identification Techniques • Defining problems clearly
• Writing effective problem statements
• Tools and techniques for problem identification
• Differentiating symptoms and root causes
• Practice on real-world problem identification
09 Root Cause Analysis (Basic) • Introduction to root cause analysis
• 5 Whys technique
• Fishbone (Ishikawa) diagram basics
• Identifying root causes vs symptoms
• Case-based root cause analysis practice
10 Decision-Making Fundamentals • Introduction to decision making
• Types of decision making
• Steps in decision-making process
• Factors influencing decisions
• Practical decision-making exercises
11 Creative Thinking Techniques • Introduction to creative thinking
• Brainstorming methods
• Mind mapping techniques
• Lateral thinking approaches
• Creative problem-solving exercises
12 Review + Case Study + Exam Preparation • Review of Modules 1–3
• Review of Modules 4–6
• Review of Modules 7–9
• Review of Modules 10–11
• Full course revision and integrated case study discussion
13 Advanced Logical Reasoning • Advanced concepts in logical reasoning
• Structure of complex arguments
• Identifying logical patterns
• Logical consistency and coherence
• Practice on advanced reasoning problems
14 Deductive vs Inductive Reasoning • Introduction to deductive reasoning
• Introduction to inductive reasoning
• Differences between deductive and inductive reasoning
• Strengths and limitations of both approaches
• Practical exercises on both reasoning types
15 Fallacies in Reasoning • Introduction to logical fallacies
• Common formal fallacies
• Common informal fallacies
• Identifying fallacies in arguments
• Practice with real-life examples of fallacies
16 Evidence-Based Thinking • Concept of evidence-based thinking
• Types of evidence
• Evaluating credibility of sources
• Distinguishing facts from opinions
• Applying evidence in decision making
17 Data Interpretation Basics • Introduction to data interpretation
• Types of data (qualitative vs quantitative)
• Reading charts, graphs, and tables
• Identifying patterns and trends
• Practice with data interpretation exercises
18 Problem Framing Techniques • Understanding problem framing
• Importance of framing in problem solving
• Techniques for reframing problems
• Narrow vs broad problem framing
• Practice on reframing real-world problems
19 Systems Thinking Introduction • Introduction to systems thinking
• Components of a system
• Interconnections and relationships
• Feedback loops (basic)
• Applying systems thinking to simple problems
20 Decision-Making Models • Overview of decision-making models
• Rational decision-making model
• Intuitive decision-making model
• Bounded rationality concept
• Application of decision models in real scenarios
21 Risk Analysis Basics • Concept risk and uncertainty
• Types of risks
• Risk identification techniques
• Basic risk assessment methods
• Practical risk analysis exercises
22 Brainstorming & Ideation Methods • Principles of brainstorming
• Structured brainstorming techniques
• Individual vs group ideation
• SCAMPER and other ideation tools
• Practice sessions on idea generation
23 Group Problem Solving • Dynamics of group decision making
• Roles in group problem solving
• Communication in teams
• Conflict management in groups
• Group-based problem-solving exercises
24 Assessment • Review of Modules 13–15
• Review of Modules 16–18
• Review of Modules 19–21
• Review of Modules 22–23
• Integrated case study and full revision
25 Advanced Problem Solving Frameworks Overview of advanced problem-solving frameworks
Analytical vs intuitive problem-solving approaches
Structured problem-solving models (e.g., PDCA, DMAIC)
Selecting appropriate frameworks for different problems
Case-based application of frameworks
26 Systems Thinking (Advanced) Advanced concepts of systems thinking
System dynamics and complexity
Feedback loops (reinforcing and balancing)
Identifying leverage points in systems
Case applications of systems thinking
27 Complex Problem Analysis Understanding complex vs complicated problems
Breaking down complex problems
Multi-variable analysis techniques
Interdependency mapping
Real-world complex problem analysis
28 Strategic Thinking Basics Introduction to strategic thinking
Long-term vs short-term thinking
SWOT analysis fundamentals
Strategic decision-making processes
Strategic thinking exercises
29 Business Problem Solving Types of business problems
Problem-solving in organizational contexts
Cost-benefit analysis
Decision-making in business environments
Business case exercises
30 Case Study Analysis Introduction to case study method
Techniques for analyzing case studies
Identifying key issues in cases
Developing solutions from cases
Practice with real-world case studies
31 Quantitative Reasoning Introduction to quantitative reasoning
Basic numerical analysis techniques
Interpreting quantitative data
Logical reasoning with numbers
Practice exercises on quantitative problems
32 Data-Driven Decision Making Role of data in decision making
Data collection methods
Data analysis for decisions
Interpreting results and insights
Case-based data-driven decisions
33 Ethical Decision Making Principles of ethical decision making
Ethical frameworks and models
Identifying ethical dilemmas
Balancing ethics and outcomes
Case studies on ethical decisions
34 Behavioral Psychology in Thinking Introduction to behavioral psychology
How behavior influences decisions
Heuristics in thinking
Biases from psychological perspectives
Applications in real-life decision making
35 Cognitive Biases (Advanced) Advanced study of cognitive biases
Impact of biases on decision making
Bias mitigation techniques
Bias in organizations and society
Practical bias identification exercises
36 Research Methods Introduction to research methodology
Qualitative vs quantitative research
Research design basics
Data collection techniques
Ethical considerations in research
37 Hypothesis Testing Concept hypothesis and variables
Formulating hypotheses
Basics of hypothesis testing
Interpreting test results
Practice exercises
38 Scenario Planning Introduction to scenario planning
Identifying future uncertainties
Building alternative scenarios
Evaluating potential outcomes
Scenario-based decision exercises
39 Innovation & Design Thinking Introduction to design thinking
Stages of design thinking process
Empathy and user-centered design
Prototyping and testing ideas
Innovation exercises
40 Conflict Resolution Techniques Types of conflicts
Causes of conflict
Conflict resolution strategies
Negotiation basics
Role-play and practical exercises
41 Negotiation & Decision Strategy Principles of negotiation
Negotiation styles and tactics
Decision-making during negotiation
Win-win strategies
Practical negotiation exercises
42 Leadership & Decision Making Role of leadership in decision making
Leadership styles
Decision-making under pressure
Group leadership challenges
Leadership case studies
43 Critical Writing & Argumentation Structure of critical writing
Developing arguments in writing
Supporting arguments with evidence
Evaluating written arguments
Writing practice exercises
44 Presentation & Persuasion Skills Principles of effective presentation
Structuring persuasive arguments
Verbal and non-verbal communication
Audience analysis
Presentation practice
45 Real-world Problem Lab Identifying real-world problems
Applying learned frameworks
Group-based problem solving
Solution development
Presentation of solutions
46 Industry Case Analysis Industry-specific problem identification
Analyzing business and social cases
Applying analytical tools
Developing practical solutions
Case presentation and feedback
47 Capstone Project (Part 1) Project topic selection
Problem definition and scope
Literature review basics
Research planning
Initial project development
48 Final Diploma Assessment Review of Modules 25–30
Review of Modules 31–36
Review of Modules 37–42
Review of Modules 43–47
Final assessment and project submission